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Logistic - Order Taker/Dispatcher

Job Summary

The Order Taker/Dispatcher reports to the Dispatch Manager and will be responsible for coordinating schedules of Ready-Mix deliveries.  Main duties will include taking, shipping, scheduling or orders and effectively communicating with customers, drivers, and the sales team. 


  • Responsible for efficient and timely delivery of materials based on customer demant. 
  • Taking orders and order changes from customers and sales representatives. 
  • Entering orders and printing tickets using a computer.
  • Coordinating by radio with drivers, service, and sales representatives.
  • Coordinate special jobs with quality control, service, scheduling, and operations. 
  • Assisting with resolution of customers delivery issues and customers complaints. 


High school diploma/GED


  • Three to five years Dispatch experience in a Central Dispatch within the constructions materials industry. 
  • Ready Mix experience strongly preferred.
  • Knowledge and compliance with Department of Transportation Regulations directly affecting our drivers. 
  • Understanding of cement related delivery and product usage preferred. 
  • Ability to communicate (both verbal and written) and interact positively with fairly broad rand of customers (internal and external), vendors and contractors. 
  • Customer service orientation.
  • Proficient with computer systesm (i.e. Microsoft products (especiall Excel), Dispatch systems).

Position Characteristics:

  • Team Player
  • Effective communicator
  • Results oriented
  • Quick Study
  • Ability to multi-task
  • Attention to detail
  • Able to set priorities
  • Work effectively under pressure


At CalPortland, we’re proud to offer a comprehensive, competitive benefits package that provides health and financial support to our most important resources: our employees.  Your benefits are an important part of your overall compensation at CalPortland. That’s why we give you a wide range of benefits to choose from.  All regular full time employees may enroll in a variety of health and welfare plans including medical, dental and vision plans.  Other benefits include life insurance, disability coverage, employee assistance program, and retirement program.  The company also has a variety of voluntary benefits for employees to choose from.

Conditions of Employment

Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check. Some positions require FMCSA regulated on-going drug and alcohol testing.


Logistic - Order Taker/Dispatcher

Job Req ID:  2602
Job Type:  Hourly - Full-Time

Nearest Major Market: Phoenix

Job Segment: Dispatcher, Logistics, Transportation, Medical, QC, Operations, Healthcare, Quality